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Service Advisor/Writer

Sherwood Park, Alberta

Service Advisor/Writer – as part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and tire requirements.  Detailed as:

·         Customer Service:  ensure customers are greeted and welcomed offering assistance and information when/if required. 

·         Pricing/Quotations:  responsible for handling sales, providing competitive quotes, negotiating, booking work orders, invoicing

·         Invoicing/Cash:  handle all payment transactions, balancing, float requirements

·         Showroom:  responsible for front showroom area, displays, housekeeping

Skills/Qualifications:

·         2 – 3 years previous experience in the automotive trade specifically relating to job costing, sales, invoicing, scheduling

·         Strong interpersonal skills, including the ability to earn credibility and build strong relationships that will serve as an enabler in achieving a profitable business operation

·         Excellent written and verbal communication skills, ability to communicate confidently

·         Highly organized, attentive to details and strong analytical skills

·         Ability to work well under pressure in a fast paced, ever changing high-volume environment

·         Physically capable of lifting and moving items up to 50lbs+

·         Current, valid drivers license

If you Honestly believe that you have what it takes to become part of our team we would like to hear from you! 

We offer a competitive wage + other benefits that will be discussed with candidates that are short-listed for interviews.

Please forward your resume and cover letter to:  kenoktir@telus.net or fax 780-467-9962

 


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