Honestly Driven – all employees of OK Tire Stores know that providing exceptional customer service and quality workmanship is our number one priority. As part of our team all members believe in:
- Open and honest communication
- Personal commitment towards success
- Team spirited participation – learning, coaching, mentoring
Position Overview:
As part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation, and explanation of required automotive services as well as sales and scheduling.
Key Responsibilities:
- Customer Service – ensure that all customers are greeted and welcomed to our shop, offering assistance and information when/if required. Handle any customer complaints and disputes in a professional manner
- Pricing/Quotations – responsible for handling sales, providing competitive quotes on work, looking for parts, writing up invoices,
- Communicate with Technicians invoice details
- Scheduling – coordinate all scheduling of mechanical work and repairs
- Invoicing – responsible for ensuring that all invoicing is accounted for and appropriate monies have been collected/processed
- Cash – handle all payment related transactions and ensure that till balances at day end
- Prepare monthly customer statements
Skills/Qualifications:
- 2-3 years of automotive experience specifically relating to providing exceptional customer service, job costing, sales, invoicing, scheduling
- Preference given to those candidates who have previous mechanical/tire experience
- Strong interpersonal skills, including the ability to earn credibility and build strong relationships that will serve as an enabler in achieving a profitable business operation
- Excellent written and verbal communication skills, ability to communicate confidently
- Highly organized, attentive to details and strong analytical skills
- Ability to work well under pressure in a fast paced, ever changing high-volume environment
- Intermediate level computer skills required
- Intermediate level computer skills required
If you Honestly believe that you have what it takes to become part of our team we would like to hear from you!
Hours
- This is a part time/job share position – 2 week rotation
- Week One: Monday – Thursday 8:00am – 5:00pm, 1 hour lunch break, Friday 8:00am – 11:30am
- Week Two: Friday 8:00am – 5:00pm
- Full time hours required for October and November; vacation coverage
We offer a competitive wage + other benefits that will be discussed with candidates that are short-listed for interviews.
Please forward your resume and cover letter to: o[email protected]
Drop by person: 8147 Main St, Osoyoos, BC
Telephone number: 250-495-7100