OK Abbotsford – Service Advisor / Writer

February 22, 2017 Job Posting

Honestly Driven – all employees of OK Tire Stores know that providing exceptional customer service and quality workmanship is our number one priority.  As part of our team all members believe in:

  • Open and honest communication
  • Personal commitment towards success
  • Team spirited participation – learning, coaching, mentoring

Service Advisor/Writer – as part of the front-line staff this position is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required automotive services as well as sales and scheduling .

  • Front Desk
    • Customer Service – ensure that all customers are greeted and welcomed to our shop, offering assistance and information when/if required. Handle any customer complaints and disputes in a professional manner
    • Pricing/Quotations: responsible for handling sales, providing competitive quotes on work, negotiating, writing up invoices
    • Scheduling – coordinate all scheduling of mechanical work and repairs
    • Invoicing –responsible for ensuring that all invoicing is accounted for and appropriate monies have been collected/processed
    • Cash – handle all payment related transactions and ensure that till balances at day end
    • Front Area – responsible for visual presentation of the front showroom area, making sure that current product is displayed and necessary cleaning/dustin of items

    General

    • Part-time position, 8 hours a day with a ½ hour unpaid break/lunch
    • Employees must wear approptiate shirt/slacks as provided and ensure they are in a presentable condition (i.e. clean)
    • Follow all Health & Safety requirments

Skills/Qualifications:

  • 2 – 3 years of automotive experience specifically relating to job costing, sales, invoicing, scheduling
  • Able to take direction and complete tasks as assigned
  • Willingness to learn
  • Able to multi-task and handle multiple priorities on a daily basis
  • Able to work independently as well as part of a team
  • Physically capable of lifting and moving items up to +50 lbs
  • Must be available to work part-time, 3 days a week (including Saturdays), + overtime when required

If you Honestly believe that you have what it takes to become part of our team we would like to hear from you!

We offer a competitive wage and other benefits that will be discussed with candidates that are short-listed for interviews.

Please forward your resume and cover letter to:

Email address:  sidhubrothersholding@gmail.com , or

Drop by in person:  33210 South Fraser Way, Abbotsford, BC  V2S 2B3

Telephone:  604.853.5474

 

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