What is your return policy?

Please click here for information on our return policy.

How do I return a product purchased online?

Please click here for information on returns.

Can I cancel or change an order I’ve already placed?

Orders that have been packed and shipped cannot be cancelled; if you wish to return an item please use the contact form to reach our eCare team or call us at 1-877-7OKTire (1-877-765-8473).

Orders that have been packed and shipped cannot be cancelled; if you wish to return…

How do I know you have received my return?

Once we have received and processed your return, you will receive an email to inform you that the refund has been processed on your credit card. Please allow 15 business days for the refund to be processed.

Once we have received and processed your return, you will receive an email to inform…

Do I need to pay shipping on returns?

Customer will be responsible for shipping charges in some cases. Return shipping costs will be based on circumstances; OK Tire reserves the right to charge for return shipping. Customers requiring a return are asked to use the contact form or call our eCare team at 1-877-7OKTire (1-877-765-8473) and speak with one of our team members. Please click here for information on returns.

Customer will be responsible for shipping charges in some cases. Return shipping costs will be…

When I return a product, do I get a full refund?

Please click here for information on returns.

Send us your message for general inquiries and we will contact you within 24 hours.

Learn more about our warranty program that covers most parts and labour, available at all OK Tire stores.

Warranty Info

Contact OK Tire corporate with your general questions and our customer support will reach back out to you.

General Inquiries

Speak to an OK Tire expert at your local store and discuss the right products and or services for you.

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