Frequently Asked Questions

Ordering

All orders are subject to applicable taxes GST, PST and HST. We charge sales and use tax according to Federal, Provincial and Local government guidelines, based on the shipping address you provide when you place an order online. Environmental fees also apply and vary based on the location you’re shipping to.

Tax exemption transactions cannot be processed online – please visit one of our stores to make a tax-exempt transaction in person.

You will receive a confirmation email. If you do not receive an order confirmation email, please contact us through our online contact form or call us at 1-877-7OKTire (1-877-765-8473).

All online orders are subject to verification by OK Tire prior to shipment. If there is a problem with your order, you will receive a notification via phone and/or email prior to shipment.

Need Help with Browsing or Shopping?

Contact our e-Care Team at 1-877-7OKtire (1-877-765-8473)
from Monday to Friday, from 8am to 8pm EST.

Products or Services Question?

Talk to an expert at your local OK Tire Store, call